2022-23 Fellow Samantha Williams reflects on her time at the Phillips working on visitor experience and digital engagement. My time at The Phillips Collection was spent getting to know the voice of museum goers. As the Visitor Experience and Digital Engagement fellow, I collected, organized, and analyzed data to make conclusions on the who, what, […]
Museums can sometimes be considered intimidating spaces, complete with a flurry of visitors, pristine paintings, and immaculate sculptures. But venture into the galleries and there’s much to be gained. Today we look at Helen Frederick’s Acts of Silence as an example of how each and every exhibition has something to offer museum-goers; it’s just a matter of knowing what to look for.
After trying my own hand at interacting with Franz Erhard Walther’s Red Song, I stood in the gallery and admired the true beauty of this piece that at first glance I hadn’t understood. Soon, two visitors, Janet and Cate, entered the gallery. After reading the Red Song text and checking which piece it was referring to, they put the provided plastic covers over their shoes and carefully walked over. As they began this process, I noticed how their body language changed.